TACTAL eliminates customer frustration by placing instant call buttons on your business website, mobile app, or e-marketing materials.

Customers can navigate through your customized Visual IVR to intuitively connect with the right representative or department.

Happier customers. Happier agents. 

Click to Call Website Button

HOW IT WORKS

Copy / Paste Code

Generate the snippet code for your call button(s) or Visual IVR through our self-admin panel and insert into your website.

Visitor Clicks

Your customer clicks on the call button or navigates through the Visual IVR and initiates a free WebRTC call to your agent.

Your Phone Rings

The customer is instantly connected to the right agent who receives contextual data about the caller and their inquiry.

BENEFITS

Intuitive Navigation

With the Visual IVR customers can intuitively navigate to the right representative.

 

Contextual Calling

Data about the caller is passed through to agents in real time for personalized service.

Call-to-Action Marketing

Call buttons can be added to email signatures, online ads, or e-marketing materials to track and boost campaigns.

 

Increased Sales

Reduce website abandonment and convert more sales with quick access to an informed agent.

 

Better Customer Experience

Instant communication to solve customer needs without repeating information.

Significant Cost Savings

Save up to 85% on your telco expenses by reducing toll-free and long-distance costs.

Expanded Global Reach

Anywhere customers have access to the internet they are able to utilize TACTAL call buttons.

 

Increased Efficiency

Eliminate multiple hand-offs and increase efficiency of call centers for reduced OpEx.

Start using TACTAL today!

PARTNERS INCLUDE

“TACTAL gives our customers a convenient way to reach us whether they are making a reservation in the U.S. or traveling around the globe. This solution makes it easy for us to deliver the highest level of customer service.”

Imad Khalidi, CEO of Auto Europe