TACTAL is an easy-to-use, unique click-to-call software.

With a simple HTML snippet code, you’re able to add TACTAL to your website, mobile app, or other key digital touchpoints – no additional infrastructure needed.

TACTAL pushes all call volume to a web-based solution – so anywhere leads and customers have internet, they can reach your business. And with our patented Visual Directory, users can connect with the right person or department in your organization – minimizing website abandonment and ensuring that every interaction with your brand is a painless and positive experience.

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TACTAL In App Calling

HOW DOES TACTAL WORK?

Copy / Paste Code

Generate the snippet code for your call button(s) or Visual Directory through our self-admin panel and insert into your website.

Visitor Clicks

Your customer clicks on the call button or navigates through the Visual Directory and initiates a free WebRTC call to your agent.

Your Phone Rings

The customer is instantly connected to the right agent who receives contextual data about the caller and their inquiry.

Set up your growing business for long term, sustainable success. With web-based calling, TACTAL allows you to take international calls at no additional cost. And with our reporting dashboard, you’re able to track call data and uncover new, potential business, giving your company a competitive advantage.

With TACTAL’s real-time data capture, your business will be able to deliver data-driven, personalized customer service and dramatically improve call center productivity. Plus, TACTAL seamlessly integrates across your existing Enterprise systems for a truly optimized customer communication solution.

TACTAL for SMB
TACTAL for Enterprise

Set up your growing business for long term, sustainable success. With web-based calling, TACTAL allows you to take international calls at no additional cost. And with our reporting dashboard , you’re able to track call data and uncover new, potential business. TACTAL’s Visual Directory also means you’re able to optimize call-routing – maximizing your team’s time and giving your company a competitive advantage.

TACTAL for SMB

With TACTAL’s real-time data capture, your business will be able to deliver data-driven, personalized customer service and dramatically improve call center productivity. Plus, TACTAL seamlessly integrates across your existing Enterprise systems for a truly optimized customer communication system.

TACTAL for Enterprise

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CLIENT SUCCESS STORY

AutoEurope, a $190M company, used TACTAL to set up an efficient web-based calling system for their customers and incoming leads. By using TACTAL, AutoEurope saved $0.29 per minute on their telco costs and expanded their reach from 85 to 195 countries around the world. Download the full case study now to see how TACTAL reduced AutoEurope’s calling costs, grew their business, and drastically improved their customer service.

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PARTNERS INCLUDE

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“TACTAL gives our customers a convenient way to reach us whether they are making a reservation in the U.S. or traveling around the globe. This solution makes it easy for us to deliver the highest level of customer service.”

– Imad Khalidi, CEO of Auto Europe